Indicative general conditions governing quotations and purchases from Aquaforth Nautical Trade & Solutions Corporation Ltd.
Indicative general conditions · English translation · Last updated July 2026
These indicative general conditions are published here in English translation. Where an individual quotation names a specific destination country (the example below references France), the destination stated in your own quotation applies. In case of divergence, the conditions attached to your signed quotation prevail.
Aquaforth Nautical Trade & Solutions Corporation Ltd, a company incorporated under English law with its registered office at 124 City Road, London, EC1V 2NX, United Kingdom, is duly constituted and validly registered with Companies House and with HM Revenue & Customs under number 16326614. The company carries on its activities as a business not subject to value added tax. Consequently, all prices communicated and appearing on the quotation are expressed exclusive of VAT. Any value added tax that may be applicable is paid directly to the competent customs authorities upon importation into the country of destination, this mechanism being intended to avoid any situation of double taxation.
The prices indicated comprehensively include the supply of the boat in the configuration agreed between the parties, international transport operations, delivery to a seaport located in the country of destination (for example, France), container loading, chocking, securing, maritime packaging, the organisation and costs of export, import management, the handling of all administrative procedures and required documents, as well as complete assistance with formalities, including the registration (immatriculation) of the boat, which is fully handled by Aquaforth Nautical Trade & Solutions Corporation Ltd.
Each boat undergoes, prior to shipment, a thorough quality inspection. Aquaforth Nautical Trade & Solutions Corporation Ltd works exclusively with manufacturers recognised for their expertise and reliability, using high-quality materials in order to guarantee compliance with the applicable standards, optimal performance, high durability and a level of satisfaction consistent with the legitimate expectations of the customer. All boats are delivered with all necessary certificates, including CE certification.
A manufacturer's warranty of three (3) years is included for the model concerned, in accordance with the manufacturer's general conditions, which apply directly to the customer.
In the majority of cases, and in particular for boats subject to a personalised configuration, a deposit corresponding to sixty per cent (60 %) of the total amount is payable prior to the start of production, with the remaining forty per cent (40 %) due on completion. Payments must be made exclusively by bank transfer to the professional business account of Aquaforth Nautical Trade & Solutions Corporation Ltd or, where offered, by secure card payment link. For all customers located in France, payments must imperatively be made by bank transfer to the company's account denominated in euros (EUR). Prices remain expressed exclusive of VAT, in accordance with the company's non-VAT-registered status.
Production begins as soon as possible after receipt of the required payment, subject to industrial availability and the manufacturer's planning. Purely as an indication, the combined duration of production and delivery is generally between one (1) and two (2) months, this estimate being subject to variation depending on the chosen configuration and specific circumstances.
Modifications or adjustments may, in principle, be considered after the start of production, subject to a prior study of technical and organisational feasibility, and to written validation by Aquaforth Nautical Trade & Solutions Corporation Ltd.
Aquaforth Nautical Trade & Solutions Corporation Ltd provides continuous monitoring of the project and undertakes to keep the customer informed of progress, in particular through the transmission of information and, where possible, photographic material, while remaining available for any question or request for assistance.
All personal and commercial information communicated by the customer is treated in strict confidence and in accordance with the applicable data protection regulations.
The quotation, and any contractual relationship arising from it, are governed by English law. Any dispute relating to their interpretation, performance or validity shall fall within the exclusive jurisdiction of the courts of England and Wales, unless otherwise agreed in writing between the parties.
The transfer of risk takes place at the moment of delivery of the boat to the agreed seaport in the country of destination. From that delivery, the customer assumes all risks of loss, theft or deterioration, whatever the cause.
The boat remains the full and complete property of Aquaforth Nautical Trade & Solutions Corporation Ltd until full and effective payment of the principal price, any interest and all ancillary sums. In the event of non-payment, the company reserves the right to demand the return of the boat, without prejudice to any other action.
Neither party may be held liable for a delay or non-performance resulting from an event of force majeure within the meaning of the applicable case law, including in particular, without this list being exhaustive: natural disasters, conflicts, strikes, shortages, logistics or transport disruptions, governmental restrictions, manufacturer delays or customs blockages. The obligations shall be suspended for the duration of the event.
The liability of Aquaforth Nautical Trade & Solutions Corporation Ltd is strictly limited to the total amount actually paid by the customer under the quotation concerned. In no event may the company be held liable for any indirect, intangible or consequential loss, including in particular loss of business, loss of use or loss of profit.
The boats covered by a quotation are custom-made to the customer's specifications. Consequently, in accordance with the applicable consumer protection provisions, the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised.
Each quotation is provided for indicative purposes and only becomes contractual after written acceptance and express confirmation by Aquaforth Nautical Trade & Solutions Corporation Ltd.
The following clauses 17 to 62 apply in addition to clauses 1 to 16 above and form part of the same General Conditions.
For the purposes of these General Conditions, the following expressions have the meanings set out below:
“Company” means Aquaforth Nautical Trade & Solutions Corporation Ltd.
“Customer” means the individual, business or legal entity named in the quotation or order confirmation.
“Boat” means the vessel, hull, engine, equipment, accessories and configuration expressly listed in the accepted quotation.
“Manufacturer” means the shipyard, builder, engine supplier or equipment supplier responsible for manufacturing all or part of the Boat.
“Quotation” means the written commercial offer issued by the Company, including the selected model, configuration, price, destination, payment schedule and any specific conditions.
“Order Confirmation” means the Company’s written confirmation that the Customer’s order has been accepted and placed into processing or production.
“Destination Port” means the seaport or other delivery point expressly stated in the quotation.
“Import Duties” means customs duties, import VAT, port taxes, handling charges, storage charges, inspection charges, documentary charges and any similar public or private charges payable in connection with importation, customs clearance, registration or release of the Boat.
If there is any inconsistency between the website, brochures, marketing material, photographs, catalogues, oral discussions, emails, the quotation, the order confirmation and these General Conditions, the following order of priority applies: first, the signed quotation; second, any written order confirmation issued by the Company; third, these General Conditions; fourth, the Company’s website policies; and fifth, brochures, images, presentations or marketing material.
No statement, image, performance estimate, description or informal communication shall form part of the contract unless it is expressly included in the signed quotation or order confirmation.
The Customer must inform the Company before signing the quotation whether the purchase is made as a consumer, a business, a professional reseller, a charter operator, a commercial operator or on behalf of another person.
Where the Customer acts for business, resale, charter, rental or commercial purposes, the Customer confirms that they are not purchasing as a consumer and that consumer protection rules intended only for private consumers shall not apply, to the extent permitted by law.
Where the Customer acts as a consumer, nothing in these General Conditions shall exclude or limit the Customer’s mandatory legal rights that cannot lawfully be excluded.
The Company may request proof of identity, address, business status, company registration, beneficial ownership, tax residence or authority to purchase before accepting or continuing an order.
The Customer is responsible for ensuring that all information provided to the Company is complete, accurate and up to date, including name, address, billing details, delivery country, intended country of registration, intended use, engine choice, configuration, licence requirements, port of destination, tax status and contact details.
The Company shall not be liable for delay, additional cost, refusal of registration, customs issue, loss of benefit, storage charge or administrative complication arising from incorrect, incomplete or late information supplied by the Customer.
Any change to the Customer’s details, destination country, registration country, intended use or import status must be notified to the Company immediately in writing.
Unless the quotation expressly states otherwise, the Customer is the final importer, owner and beneficiary of the Boat in the destination country.
The Company may assist, coordinate or introduce customs brokers, freight forwarders, agents, port handlers, registration consultants, tax advisers or other third-party service providers. Such assistance is administrative and practical assistance only and does not make the Company liable for taxes, duties, customs assessments, government decisions, port delays or third-party acts.
The Customer remains responsible for all import VAT, customs duties, local taxes, port fees, clearance charges, inspection fees, storage charges and any other official or private charges not expressly included in the quotation.
If any authority, customs broker, carrier, port, manufacturer or service provider requires additional documents, declarations, signatures, powers of attorney, payments or information, the Customer must cooperate promptly.
The Company shall not be liable for a refusal, delay, penalty, seizure, detention or additional charge caused by customs authorities, tax authorities, port authorities, incorrect Customer information, changes in law, missing Customer documents, sanctions checks, random inspection or any matter outside the Company’s direct control.
The Company shall use reasonable efforts to supply or procure the conformity documents normally provided by the manufacturer for the Boat, which may include, depending on the model and destination, a Declaration of Conformity, CE documentation, builder’s certificate, owner’s manual, hull identification number, engine documentation and available technical information.
The Customer acknowledges that recreational craft sold or placed on the EU market may require CE marking and appropriate documentation, and that importers into the EEA must ensure that the vessels comply with applicable requirements. Recreational craft are covered by EU CE marking rules, and CE documentation and supporting technical files must be retained and provided to authorities on request.
The Company does not warrant that the Boat is suitable for every country, waterway, navigation area, commercial activity, charter operation, rental activity, racing activity or special use unless that suitability is expressly confirmed in writing in the quotation.
The Customer is responsible for checking before purchase whether the Boat, engine, equipment, design category, safety equipment, registration documents, insurance, licence and intended use comply with the rules of the country or waters where the Boat will be used.
The Customer must not alter, remove, obscure or misuse any CE mark, capacity plate, hull identification number, engine plate, warning label, serial number, safety notice or conformity document.
Any modification made by the Customer or a third party after delivery may affect conformity, warranty, insurability, registration, safety and legal compliance. The Company shall not be responsible for any consequence of unauthorised modification.
Any stated design category, speed, range, passenger capacity, load capacity, engine performance, fuel consumption, autonomy, draft, weight, dimensions, noise level or performance figure is provided as an estimate or manufacturer specification unless expressly guaranteed in the quotation.
Actual performance may vary depending on sea conditions, weather, load, engine running-in, fuel quality, hull condition, propeller choice, equipment fitted, passenger number, maintenance, altitude, current, temperature and operating method.
The Customer must operate the Boat only within its certified design category, manufacturer instructions, applicable laws, navigation limits, safety limits and insurance conditions.
The Company shall not be liable for damage, accident, loss, fine, injury or refusal of cover resulting from misuse, overloading, use outside the certified category, use in unsuitable weather, lack of maintenance, insufficient training, unlawful navigation or failure to follow the owner’s manual.
Images, renderings, videos, 3D configurators, brochures and website photographs are for illustration only. Colours, textures, finishes, upholstery, screens, fittings, deck materials, stainless-steel parts, lighting, accessories and layout details may vary slightly from images depending on production batch, supplier availability, screen display, lighting and manufacturing tolerances.
The Company may make minor technical, aesthetic or supplier substitutions where they do not materially reduce the value, safety or core functionality of the Boat.
Exact colour matching, grain matching, upholstery shade, gelcoat shade, teak shade, stitching shade, screen brand, speaker brand, pump brand, battery brand or accessory brand is not guaranteed unless expressly stated in the signed quotation.
The Customer accepts normal manufacturing tolerances in weight, dimensions, finish, alignment, joinery, upholstery, gelcoat, stainless steel, fixtures, moulded parts and equipment installation.
The Manufacturer may make changes required for safety, compliance, production feasibility, technical improvement, supplier replacement or availability of materials.
Where a change is material, the Company shall use reasonable efforts to inform the Customer before delivery. A change shall not be considered material if it does not substantially reduce safety, value or intended private recreational use.
Any Customer-requested change after quotation acceptance is subject to technical feasibility, manufacturer approval, written Company approval, revised price, revised timing and payment of any additional amount requested.
The Company may refuse any change that is unsafe, unlawful, technically unsuitable, incompatible with the Boat, impractical, too late in production, unavailable from the Manufacturer or likely to affect conformity, warranty or delivery.
If a requested change causes delay, additional cost, new certification work, rework, storage, cancellation of parts or transport rescheduling, the Customer shall bear those costs.
Unless stated otherwise, quotations are valid only for the period stated in the quotation.
Prices may be affected by exchange-rate movement, freight rates, fuel surcharges, port congestion, customs charges, supplier price increases, raw material cost increases, taxes, duties, legal changes or transport disruption.
Once an order is accepted, the Company shall not change the agreed base price except where the change results from a Customer-requested modification, change of destination, change in law, new tax or duty, port charge, customs charge, freight surcharge, third-party cost, manifest correction, storage, missed deadline, non-payment, force majeure or other cost outside the Company’s reasonable control.
If a material external cost increase occurs before shipment or delivery, the Company may request an adjustment reflecting the actual additional cost. If the Customer refuses to pay a required adjustment that is outside the Company’s control, the Company may suspend performance until resolved.
The Company accepts payment only by approved bank transfer or approved secure payment method.
The Customer must not make payment to any bank account unless the details match the official details provided directly by the Company. The Company shall not be liable for losses caused by phishing, impersonation, hacked emails, false invoices, fake payment links, payment redirection fraud or transfers to unauthorised accounts.
The Company may carry out anti-money laundering, sanctions, fraud prevention, source-of-funds, identity or compliance checks before accepting payment, placing an order, shipping, releasing documents or transferring ownership.
The Company may reject, suspend or cancel an order if the Customer fails checks, refuses information, appears on a sanctions list, provides suspicious information, uses funds of unclear origin, or if the transaction may expose the Company to legal or reputational risk.
If any payment is not received by the due date, the Company may suspend production, shipment, document release, registration assistance, delivery or after-sales support until payment is received in cleared funds.
The Customer shall be responsible for all costs arising from late payment, including storage, demurrage, rescheduling, exchange-rate loss, administrative charges, manufacturer penalties, bank charges, legal costs and recovery costs.
If the Customer fails to pay any outstanding amount within fourteen days after written notice, the Company may cancel the order, retain reasonable sums to cover losses, re-sell the Boat or configuration where possible, and recover any remaining loss from the Customer, subject always to mandatory consumer rights where applicable.
The Customer must cooperate with all delivery, import, registration and collection steps, including signing documents, providing identification, paying taxes or duties, responding to customs brokers, arranging insurance, arranging local transport and collecting the Boat or authorising a representative.
The Customer must be available to receive notices relating to shipping, customs clearance, port arrival, document release and collection.
If the Customer fails to cooperate, fails to pay required sums, fails to provide documents, fails to collect the Boat or delays port release, the Customer shall be responsible for storage, demurrage, re-delivery, port penalties, handling charges and any resulting deterioration, theft or damage after the agreed risk-transfer point.
The Customer or their representative must inspect the Boat, packaging, container, cradle, trailer, documents and accessories at the time of receipt or collection.
Visible damage, missing items, broken seals, wet packaging, impact marks, container damage, trailer damage or shortage must be recorded immediately on the carrier’s, port’s or delivery provider’s documentation before signing a clean receipt.
The Customer must take dated photographs and videos of the Boat, container, packaging, serial numbers, damage and delivery documents.
Inspection must be carried out at the moment of receipt or pickup. Once the Boat has been received or collected and a clean receipt signed, no claim for visible damage, shortage or condition apparent on inspection will be accepted. This clause does not remove any mandatory consumer rights that cannot be excluded.
The Boat shall be deemed accepted unless the Customer notifies the Company in writing of a specific defect, shortage or non-conformity within a reasonable time after delivery or discovery.
Minor cosmetic issues, normal manufacturing tolerances, differences in shade, supplier substitutions, commissioning adjustments, loose fittings requiring normal adjustment, software settings, engine running-in matters or matters that do not substantially affect safe use shall not entitle the Customer to reject the Boat unless mandatory law provides otherwise.
The Customer must give the Company a reasonable opportunity to inspect, assess, repair, replace, adjust or coordinate a remedy before arranging third-party repairs or withholding payment.
Unless expressly included in the quotation, the price does not include local launch, antifouling, mooring, local transport after port delivery, fuel, battery charging, final cleaning, engine commissioning, electronics setup, local safety equipment, insurance survey, flag-state survey, marina fees, skipper training, crane fees, towing, storage or local professional services.
If the Company assists with commissioning, launch or local preparation, such assistance may be carried out by third-party providers. The Company is not responsible for third-party acts, omissions, delays or charges except where required by law.
The Customer must not operate the Boat before it has been properly commissioned, checked, insured and equipped for the intended use.
The Manufacturer’s warranty applies only within its stated terms, territory, duration and exclusions.
Warranty may be refused or limited where the defect or damage arises from accident, misuse, overloading, racing, charter use, commercial use, grounding, impact, storm, poor mooring, improper lifting, improper storage, lack of maintenance, unauthorised repair, unauthorised modification, incorrect fuel, battery neglect, corrosion, wear and tear, marine growth, failure to winterise, failure to follow the manual or use outside the design category.
Consumables and wear items may be excluded or limited, including ropes, covers, cushions, upholstery wear, seals, batteries, pumps, filters, anodes, propellers, belts, hoses, fenders, bulbs, varnish, gelcoat fading, antifouling and cosmetic ageing, unless a defect is confirmed by the Manufacturer.
The Customer must keep maintenance records, invoices and service history. Failure to maintain the Boat in accordance with the Manufacturer’s requirements may affect warranty cover.
The Company may require photographs, videos, serial numbers, diagnostic reports, service invoices or inspection by an authorised technician before a warranty claim is processed.
The Customer must not carry out or authorise repair, dismantling, replacement or modification of an alleged defective part before notifying the Company and giving the Company or Manufacturer a reasonable opportunity to assess the issue, unless urgent action is necessary to prevent immediate safety risk or further damage.
If urgent action is necessary, the Customer must take photographs and videos before repair, keep replaced parts where possible, obtain a written technician report and notify the Company immediately.
The Company shall not be liable for unauthorised repair costs unless approved in writing in advance or required by mandatory law.
The Company may assist the Customer with warranty coordination, spare parts requests, manufacturer communication, technical questions and supplier contacts.
After-sales assistance is provided on a reasonable-efforts basis and depends on manufacturer response times, part availability, shipping, local technician availability and the Customer’s cooperation.
The Company does not guarantee immediate availability of parts, technicians, replacements or local service providers.
Spare parts, accessories, electronic components, upholstery materials, engines, screens, pumps, hardware and supplier items may be discontinued or changed by manufacturers.
The Company shall use reasonable efforts to assist with sourcing equivalent or compatible parts where original parts are unavailable, but does not guarantee indefinite availability of any part or exact replacement.
The Customer is responsible for arranging adequate insurance from the point at which risk transfers, or earlier if required by the quotation, lender, marina, port, carrier, customs broker or applicable law.
Insurance should cover loss, theft, damage, transport exposure after risk transfer, port storage, launch, third-party liability, navigation area, mooring, trailer use, commercial use if applicable, and any special use intended by the Customer.
The Company shall not be liable for uninsured losses after risk transfer.
The Company may assist with registration or immatriculation where agreed, but the Customer remains responsible for satisfying all legal requirements of the country of registration and use.
The Customer is responsible for obtaining and maintaining licences, permits, certificates, insurance, radio licence, MMSI, safety equipment, navigation equipment, local taxes, mooring permissions, environmental stickers and any mandatory inspections.
The Company is not responsible for refusal or delay of registration caused by local authority requirements, Customer status, missing Customer information, tax issues, local inspections, changes in law, unusual use, commercial operation or requirements not disclosed before order.
The Boat is sold for private recreational use unless the quotation expressly states otherwise.
If the Customer intends to use the Boat for charter, rental, passenger transport, training, racing, rescue, commercial fishing, professional activity or any other commercial use, the Customer must inform the Company before order acceptance.
Commercial use may require different certification, equipment, insurance, survey, flag registration, tax treatment, safety rules and warranty terms.
The Company shall not be liable if a Boat purchased as a private recreational craft cannot lawfully be used for commercial or professional purposes.
The Company may refuse, suspend or cancel any order, shipment, service, document release or support where it reasonably believes that performance may breach sanctions, export controls, customs rules, anti-money laundering rules, anti-bribery rules or other legal restrictions.
The Customer confirms that the Boat will not be exported, re-exported, sold, transferred, used or made available in breach of sanctions, export control laws, customs laws or restrictions applicable to the United Kingdom, European Union, United Nations, United States or any relevant jurisdiction.
The Customer must not purchase the Boat on behalf of a sanctioned person, hidden beneficial owner, restricted entity or person in a prohibited destination.
The Customer must not offer, request, authorise or make any bribe, facilitation payment, secret commission, improper gift or unlawful payment in connection with the order, customs clearance, registration, inspection, port release or any service connected with the Boat.
The Company may immediately suspend or cancel the order if it suspects improper conduct.
Carriers, freight forwarders, customs brokers, port operators, surveyors, registration agents, technicians, insurers, marinas, crane operators and local service providers are independent third parties unless expressly stated otherwise.
The Company is not liable for any act, omission, delay, charge, advice, negligence, damage or failure of a third-party provider except where required by law.
Where the Company introduces a third party, the Customer remains responsible for reviewing and accepting that third party’s terms, fees, insurance limits and service conditions.
The website, configurator and online materials are intended to help the Customer explore available models and options. They do not constitute a binding offer unless expressly stated.
The final configuration, price, destination, inclusions, exclusions, payment schedule and delivery basis are only those stated in the signed quotation and confirmed by the Company.
Website availability, prices, options, model specifications and images may change without notice before order acceptance.
The Company may provide access to a customer portal, document area or communication channel.
The Customer is responsible for keeping login details confidential and for all activity through the Customer’s account.
The Customer must immediately notify the Company if login details are lost, stolen or misused.
The Company may suspend portal access for security, maintenance, suspected misuse, non-payment, completed transaction, legal reasons or account protection.
Documents uploaded to the portal are provided for convenience. The Customer should download and keep copies of all important documents.
The Customer agrees that quotations, order confirmations, policies, notices, invoices, payment instructions, contract copies and acceptance confirmations may be provided electronically.
Electronic signatures, scanned signatures, checkbox acceptance, email confirmation and other electronic acceptance methods may be used and shall be valid unless prohibited by applicable law.
The Customer must ensure that emails from the Company are not blocked, deleted or sent to spam. Notices sent to the email address provided by the Customer shall be treated as received unless the Company receives a failed-delivery message.
The Company may cancel or refuse an order before delivery if the Boat, configuration or essential component becomes unavailable, production is impossible, the Manufacturer refuses or cancels production, legal compliance cannot be achieved, payment is late, Customer information is false or incomplete, sanctions or fraud concerns arise, importation becomes unlawful, or performance becomes commercially or technically impossible.
Where the Company cancels for reasons not caused by the Customer, the Company shall refund sums paid for undelivered goods or services, less any deductions permitted by law and subject to any agreed non-refundable bespoke costs where lawful.
Where the Boat is custom-made, personalised or ordered to the Customer’s specifications, the Customer acknowledges that cancellation may not be possible once production, procurement, allocation, modification, documentation or shipment has begun.
If the Company agrees to a cancellation as a gesture of goodwill, the Company may deduct or retain reasonable costs already incurred, including manufacturer charges, bespoke parts, non-resellable options, banking charges, exchange-rate loss, administration, design work, transport costs, storage, third-party fees and any reduction in resale value.
Nothing in this clause removes any mandatory cancellation right that applies by law.
Where a statutory right of withdrawal applies, the Company shall provide the required withdrawal information and standard cancellation form.
Where the Boat is made to the Customer’s specifications or clearly personalised, the Customer acknowledges that the statutory cooling-off right may not apply. Goods made to order or clearly personalised are not subject to the EU 14-day cooling-off period (Article 16(c), Directive 2011/83/EU on consumer rights), and equivalent exclusions apply under UK consumer law.
Where a right of withdrawal does apply, the Customer must return the goods in accordance with applicable law and the Company’s instructions.
Where no right of withdrawal applies, the order may still remain subject to statutory rights for faulty, misdescribed or non-conforming goods.
Nothing in these General Conditions excludes, restricts or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, deliberate wrongdoing, product liability where it cannot be excluded, or any other liability that cannot lawfully be excluded or limited.
Nothing in these General Conditions affects mandatory consumer rights that apply under the law of the Customer’s country of residence or the country whose consumer protection rules apply to the transaction.
If any term is found to be unfair, invalid or unenforceable against a consumer, the remaining terms shall continue to apply so far as legally possible.
The Customer should submit complaints in writing to the Company using the contact details shown on the website, including the order number, Boat model, description of the issue, photographs, videos, documents and requested resolution.
The Company shall review complaints in good faith and may request additional information, manufacturer input, third-party inspection or technical assessment.
The Customer must give the Company a reasonable opportunity to resolve the issue before commencing legal proceedings, except where urgent legal action is necessary.
The Company is not obliged to participate in any alternative dispute resolution scheme unless required by law or agreed in writing.
The Customer must keep copies of all important documents relating to the Boat, including quotation, invoice, payment proof, customs documents, tax receipts, delivery documents, registration documents, conformity documents, owner’s manual, service records, warranty documents and correspondence.
The Customer should keep photographs and videos of delivery condition, commissioning, first launch, engine hours, maintenance and any alleged issue.
The Company may be unable to assist with claims where evidence, serial numbers, documents or maintenance history are missing.
All website content, text, photographs, videos, logos, trade names, designs, configurator content, graphics, layouts and documents belong to the Company or its licensors unless stated otherwise.
The Customer may use documents supplied by the Company only for the purpose of purchasing, importing, registering, insuring, maintaining or using the Boat.
The Customer must not copy, reproduce, publish, scrape, modify, distribute or commercially exploit the Company’s website content, quotations, documents or marketing materials without written permission.
The Company may request permission to use photographs, videos, testimonials or project updates for marketing purposes.
The Company shall not publicly identify a Customer by full name, address, hull number or personal details without consent, unless the information is already public or disclosure is legally required.
The Customer must not publish false, misleading, defamatory or confidential information about the Company, Manufacturer, suppliers or transaction.
The Customer must keep confidential any non-public price, supplier information, manufacturing information, logistics information, trade discount, internal process, technical document or commercial information received from the Company.
This confidentiality obligation does not prevent the Customer from sharing documents with insurers, authorities, lawyers, accountants, customs brokers, surveyors or registration bodies where reasonably necessary.
The Company may process personal data for quotation, order management, payment, compliance checks, shipping, customs, registration, warranty, after-sales support, legal compliance, fraud prevention and customer communication.
The Customer acknowledges that personal data may need to be shared with manufacturers, freight forwarders, customs brokers, payment providers, banks, insurers, registration agents, port operators, technicians, public authorities and professional advisers.
Where personal data is transferred internationally, the Company shall take the steps required by applicable data protection law.
The Company’s Privacy Policy provides further details and forms part of the information provided to the Customer.
The Customer must verify payment instructions using a trusted channel before making payment.
The Company will not be responsible for loss caused by the Customer acting on fraudulent payment instructions, spoofed emails, fake domains, impersonation calls, fake WhatsApp messages or unauthorised payment links.
Any change of bank details must be verified directly with the Company using a previously known contact method.
The Customer may not transfer, assign or resell their contractual rights before full payment and delivery without the Company’s written consent.
The Company may subcontract production, transport, customs coordination, registration support, payment processing, after-sales support, technical inspection or administrative tasks to suitable third parties.
The Company may assign or transfer its rights and obligations to an affiliated company, successor, purchaser of the business or restructuring entity, provided this does not materially reduce the Customer’s rights.
If any clause or part of a clause is found invalid, unlawful or unenforceable, that part shall be treated as removed or modified to the minimum extent necessary, and the remaining clauses shall continue in force.
A delay or failure by the Company to enforce any right shall not prevent the Company from enforcing that right later.
A waiver shall only be effective if given in writing and shall apply only to the specific circumstances for which it is given.
The contract between the Company and the Customer consists only of the accepted quotation, order confirmation, these General Conditions and the policies expressly incorporated by reference.
The Customer confirms that they have not relied on any statement, promise, representation, image, estimate or assurance that is not included in the contract, except where exclusion is prohibited by law.
These General Conditions may be translated for convenience. Unless the quotation states otherwise, the English version prevails in case of inconsistency, to the extent permitted by law.
Clauses relating to payment, title, liability, claims, confidentiality, intellectual property, data protection, dispute resolution, governing law, evidence, sanctions and any clause intended to continue after delivery shall survive completion, cancellation or termination of the contract.
By signing a quotation, the customer acknowledges having received, carefully read, understood and fully accepted the quotation together with all the General Conditions, the Data Protection and Privacy Policy, and the Indicative General Conditions set out therein, including clauses 1 to 62 above.
The customer further confirms having had the opportunity to examine all conditions and policies applicable to the quotation, to request any necessary clarification and to obtain any information deemed useful before signing.
The customer acknowledges having fully understood the General Conditions, the Indicative General Conditions, the Data Protection and Privacy Policy, and the provisions relating to governing law and jurisdiction contained in the quotation.
By signing, the customer expressly agrees to proceed on the basis of the quotation and confirms acceptance of all the conditions referred to above, without reservation, always subject to written acceptance and express confirmation by Aquaforth Nautical Trade & Solutions Corporation Ltd where applicable.
The customer also acknowledges and accepts that the quotation and any contractual relationship arising from it are governed by English law, and that any dispute shall be subject to the jurisdiction specified in the applicable general conditions.